Q: Where do I go if I have an emergency?
A: Please call 911.

Q: How do I confirm my appointment?
A: Please call us at 507-526-3273.

Q: What should I bring with to my appointment?
A: Please visit our Patients and Visitors: Preparing for Your Visit page.

Q: How do I request a copy of my medical records?
A: Please visit our Patients and Visitors: Medical Records page.

Q: What insurance do you accept?
A: Please visit our Patients and Visitors: Insurance Accepted page.

Q: Who do I call with billing and payment or financial questions?
A: Please call 507-526-3273.

Q: What's the best way to get my prescription refilled?
A: Please contact your pharmacy first and they can contact our doctors for you and help take care of any needed paperwork.

Q: How do I find a primary care physician?
A: Please visit our Who We Are: Our Medical Staff page.

Q: How do I get referred to a specialist?
A: Your primary care physician will work with you to determine if specialized care is necessary and will refer you to either a specialist within our system or outside if necessary.

Q: What types of services do you offer?
A: Please visit our What We Do: Our Medical Services page for more information on all of our specialties.

Q: Where do I go for care after regular hours?
A: After hours care is available at Urgent Care and is open 9 a.m. - 7 p.m. daily and is accessible through the ER. If you have an emergency our Emergency Room is open 24 hours, 7 days a week.

Q: One of my family members doesn't speak English, do any of your physicians speak other languages?
A: Yes, UHD offers many options for patients with language barriers. All physicians speak English and we can also provide interpreters for many languages; please request an interpreter when you call for your appointment.

Q: How can I apply for a position with United Hospital District?
A: Please visit our Work With Us: Careers and Volunteering page for more information on available jobs.

Q: Will my medical information be private?
A: Yes. We are committed to protecting the private health information of our patients. For a brief summary of how we handle your health information, please visit our About Us: Privacy Policy page.

If you can't find your answer here please Contact Us.